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Electrical Case Study

+231% more quote requests converted to booked jobs

Volt Masters Electric in Boise, ID used Hilp to turn missed opportunities into 231% more revenue in under a year.

Volt Masters Electric
Revenue Increase
+231%
Monthly Value Added
$6,399/mo
Customer Rating
★★★★☆ 4.2

“auto follow-ups now nurture every quote request automatically until the customer books or opts out. Hilp paid for itself in the first month.”

Trevor Nyquist, Owner of Volt Masters Electric

Published July 15, 2026
About the Business

Meet Volt Masters Electric

Volt Masters Electric has served Boise, ID and the surrounding area for 7 years, building a reputation as a trusted local electrical contractor known for licensed same-day service calls.

Today the team handles everything from panel upgrades to rewiring and emergency electrical repairs, with a 13-person crew keeping up with demand across the region.

Location
Boise, ID
Years in Business
7
Team Size
13
Engagement Type
Full Rollout
The Story

How it happened.

Quote requests submitted through the website sat unanswered for days because no one was assigned to follow up.

Auto follow-ups now nurture every quote request automatically until the customer books or opts out.

Within a few months, Volt Masters Electric saw a measurable shift in how many leads turned into paying customers — without hiring any additional staff.

Metric Before Hilp After Hilp
Quote-to-job conversion 22% 58%
Avg. follow-up attempts 0.4 3.2
Monthly revenue $41,000 $96,500
Services Used
Unified InboxAuto Follow-ups
Results Timeline

How the results built up.

  • Week 1 — Unified Inbox connected every call, text, and form to one thread, replacing the old voicemail-and-spreadsheet workflow.
  • Month 1 — response times dropped and the team saw an early +58% lift in booked jobs as Unified Inbox caught leads that used to slip away.
  • Month 3 — with Unified Inbox and Auto Follow-ups fully adopted by the team, gains reached +116%, roughly halfway to today's results.
  • Month 6 — +231% more quote requests converted to booked jobs, now the new baseline for the business.