+136% more 5-star reviews in the first quarter

Sunbelt Climate Control in Mobile, AL used Hilp to turn missed opportunities into 136% more revenue in under a year.

Revenue Increase

+136%

Monthly Value Added

$10,064/mo

Customer Rating

★★★★★ 4.8

“automatic review requests after every job took them from nearly invisible online to a leading local reputation. Hilp paid for itself in the first month.”

Renee Toussaint, Owner of Sunbelt Climate Control

Published April 24, 2026

About the Business

Meet Sunbelt Climate Control

Sunbelt Climate Control has served Mobile, AL and the surrounding area for 8 years, building a reputation as a trusted local HVAC company known for seasonal tune-ups and 24/7 emergency repair.

Today the team handles everything from AC and furnace repair to system installs and maintenance plans, with a 6-person crew keeping up with demand across the region.

Location: Mobile, AL
Years in Business: 8
Team Size: 6
Engagement Type: Pilot Program

The Story

How it happened.

The company had great work but almost no online reviews, so new customers had nothing to judge them by.

Automatic review requests after every job took them from nearly invisible online to a leading local reputation.

Within a few months, Sunbelt Climate Control saw a measurable shift in how many leads turned into paying customers — without hiring any additional staff.

Metric	Before Hilp	After Hilp
Google reviews	11	167
Star rating	3.9	4.8
Website leads/mo	6	29

Services Used

Unified InboxAuto Follow-upsSmart WebsiteMissed Call Text Back

Results Timeline

How the results built up.

Week 1 — Unified Inbox connected every call, text, and form to one thread, replacing the old voicemail-and-spreadsheet workflow.
Month 1 — response times dropped and the team saw an early +34% lift in booked jobs as Unified Inbox caught leads that used to slip away.
Month 3 — with Unified Inbox and Auto Follow-ups fully adopted by the team, gains reached +68%, roughly halfway to today's results.
Month 6 — +136% more 5-star reviews in the first quarter, now the new baseline for the business.

+136% more 5-star reviews in the first quarter

Meet Sunbelt Climate Control

How it happened.

How the results built up.

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