+152% more 5-star reviews from closed transactions

Bluestone Real Estate Partners in Chattanooga, TN used Hilp to turn missed opportunities into 152% more revenue in under a year.

Revenue Increase

+152%

Monthly Value Added

$15,928/mo

Customer Rating

★★★★★ 4.5

“automatic post-closing review requests now capture the client's excitement right when it peaks. Hilp paid for itself in the first month.”

Noelle Rasmussen, Owner of Bluestone Real Estate Partners

Published December 19, 2025

About the Business

Meet Bluestone Real Estate Partners

Bluestone Real Estate Partners has served Chattanooga, TN and the surrounding area for 19 years, building a reputation as a trusted local residential real estate brokerage known for fast follow-up on buyer and seller inquiries.

Today the team handles everything from home showings to listing consultations and buyer representation, with a 17-person crew keeping up with demand across the region.

Location: Chattanooga, TN
Years in Business: 19
Team Size: 17
Engagement Type: Full Rollout

The Story

How it happened.

Past clients rarely left reviews, so the agency's online presence didn't reflect its actual client satisfaction.

Automatic post-closing review requests now capture the client's excitement right when it peaks.

Within a few months, Bluestone Real Estate Partners saw a measurable shift in how many leads turned into paying customers — without hiring any additional staff.

Metric	Before Hilp	After Hilp
Reviews per closing	4%	61%
Google rating	4.3	4.9
Referral leads/mo	3	15

Services Used

Missed Call Text Back5-Star ReviewsUnified Inbox

Results Timeline

How the results built up.

Week 1 — Unified Inbox connected every call, text, and form to one thread, replacing the old voicemail-and-spreadsheet workflow.
Month 1 — response times dropped and the team saw an early +38% lift in booked jobs as Missed Call Text Back caught leads that used to slip away.
Month 3 — with Missed Call Text Back and 5-Star Reviews fully adopted by the team, gains reached +76%, roughly halfway to today's results.
Month 6 — +152% more 5-star reviews from closed transactions, now the new baseline for the business.

+152% more 5-star reviews from closed transactions

Meet Bluestone Real Estate Partners

How it happened.

How the results built up.

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