+218% more Google reviews within the first 6 months

Bloom & Boulder Landscaping in Provo, UT used Hilp to turn missed opportunities into 218% more revenue in under a year.

Revenue Increase

+218%

Monthly Value Added

$14,462/mo

Customer Rating

★★★★★ 4.8

“automated review requests after every completed project turned quiet satisfaction into a visible five-star reputation. Hilp paid for itself in the first month.”

Marisol Ochoa, Owner of Bloom & Boulder Landscaping

Published January 12, 2026

About the Business

Meet Bloom & Boulder Landscaping

Bloom & Boulder Landscaping has served Provo, UT and the surrounding area for 15 years, building a reputation as a trusted local landscaping and outdoor living company known for custom outdoor design and seasonal maintenance.

Today the team handles everything from landscape design to hardscape installs and seasonal maintenance plans, with a 16-person crew keeping up with demand across the region.

Location: Provo, UT
Years in Business: 15
Team Size: 16
Engagement Type: Full Rollout

The Story

How it happened.

They relied entirely on word-of-mouth and had almost no reviews to show new customers searching online.

Automated review requests after every completed project turned quiet satisfaction into a visible five-star reputation.

Within a few months, Bloom & Boulder Landscaping saw a measurable shift in how many leads turned into paying customers — without hiring any additional staff.

Metric	Before Hilp	After Hilp
Google reviews	6	138
Star rating	4.2	4.9
Website inquiries/mo	4	22

Services Used

Auto Follow-upsSmart WebsiteMissed Call Text Back5-Star Reviews

Results Timeline

How the results built up.

Week 1 — Auto Follow-ups started re-engaging leads that went quiet, replacing the old voicemail-and-spreadsheet workflow.
Month 1 — response times dropped and the team saw an early +55% lift in booked jobs as Auto Follow-ups caught leads that used to slip away.
Month 3 — with Auto Follow-ups and Smart Website fully adopted by the team, gains reached +109%, roughly halfway to today's results.
Month 6 — +218% more Google reviews within the first 6 months, now the new baseline for the business.

+218% more Google reviews within the first 6 months

Meet Bloom & Boulder Landscaping

How it happened.

How the results built up.

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